Master Planner Hoodie

Frequently asked questions

What is the return policy at Balance Official?

Balance Official offers easy returns within 7 days of delivery for unworn items with original tags. Refunds are processed within 5–7 business days after we receive the returned item.

How long does shipping take in India?

Standard shipping across India typically takes 3–7 business days. Orders to Delhi NCR usually arrive within 2–3 business days. You will receive a tracking link via email once your order ships.

How do I find the right size?

Every product page includes a size chart with chest and length measurements in both inches and centimetres for regular-fit and oversized-fit garments. If you are between sizes, we recommend sizing up for oversized fits and sizing down for regular fits.

Are Balance Official products true to size?

Yes. Balance Official garments follow standard Indian sizing for regular fits and a relaxed cut for oversized fits. Detailed measurements are listed on each product page.